Vanessa believed and has made it happen!!!
In a company the size of Make Believe (3000+ students and 150 teachers) it is very hard to single out individuals from the youngsters and their instructors. But sometimes a person knocks on our door and you know as soon as he or she walks into the room that they are something special. Enter Vanessa Bergman who runs Make Believe schools in Edgware, Southgate and Enfield. The truth is that I know Vanessa would be a star franchisee when I appointed her to run one of my first schools in Edgware. And I am sure Southgate and Enfield will not be the only others she manages.
I love visiting our schools, I love the buzz, excitement and unique feel of each Make Believe branch. And yesterdays visit to Southgate reinforced to me that our business model of enabling franchisees to take risks and run their schools exactly how they want is working well. Like many of our branches Southgate is almost full and as I spoke with the parents as a group and to some individually, the vibe was clear, Make Believe Southgate is a great place for their children to learn performing arts. And importantly, the reason behind the success is Vanessa’s management of the school. We put in a lot of effort in mentoring our franchisees; how to build relationships with parents and students; how to give a great first impression to a prospective parent and student; how to build relationships with teachers; how to cope with pressure – the list goes on. Vanessa could have written the manual – her passion for the work is infectious, her rapport with parents is a delight to watch and she is loyal, honest with the kind of integrity that reminds me of how my parents talk about previous generations.
A self-deprecating person, Vanessa shies away from the limelight but I was determined to dedicate one of my blogs to her. I look forward to many more happy years working alongside her, and learning from her. And it not only me who holds her in such high esteem.
“ I’ve worked with Vanessa for almost two years and she is an absolute pleasure to work with. She puts so much care into not only her students but also her teachers. Constantly pushing them to do better and does with love” Southgate teacher James Bellamy who was delighted to sing Vanessa’s praises.